8ffd Privacy Policy – How We Protect Your Data

01 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the 8ffd website at 8ffd.pro, download or use the 8ffd mobile app, or register a player account with 8ffd. It covers all data collected through the platform and any communication channels used to interact with the 8ffd support team.

By using 8ffd in any capacity — browsing the site, registering, depositing PKR or placing bets — you confirm that you have read and understood this Privacy Policy. If you do not accept how we handle data, please do not use the platform.

This policy is written specifically with 8ffd's Pakistani player base in mind. We recognise that the people using this platform are primarily based in Pakistan, transacting in PKR, and using payment methods like JazzCash and Easypaisa. Our approach to data collection and protection reflects the realities of that user base.

02 What Data We Collect

8ffd collects personal data in two ways: information you give us directly and information that is generated automatically by your use of the platform.

Data You Provide Directly

• Registration details: Your name, date of birth, email address, mobile phone number and any other information submitted during the account creation process.
• Identity verification documents: Where verification is required, you may be asked to submit a government-issued ID or other documentation. This is handled securely and used only for verification purposes.
• Payment information: Transaction details associated with PKR deposits and withdrawal requests, including the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet) and transaction amounts.
• Support communications: Any messages, chat logs or emails exchanged between you and the 8ffd support team.
• Preference settings: Choices you make within your account settings, such as notification preferences.

Data Collected Automatically

• Device and browser information: Your device type, operating system, browser version and screen resolution collected when you access the platform.
• IP address and approximate location: Used to help detect unusual account activity and manage platform access.
• Session and gameplay data: Pages visited, time spent on the platform, games played, bets placed and session duration.
• Cookie and tracking data: As described in the Cookies section below.

03 How We Use Your Data

The personal data 8ffd collects is used for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without first notifying you and, where required, obtaining your consent.

We do not use your data for automated decision-making that produces significant legal effects without human review. Gameplay recommendations and promotional offers are based on aggregated platform activity patterns, not individual profiling.

04 Legal Basis for Processing

8ffd processes your personal data on the following grounds:

• Contractual necessity: Processing your registration data and PKR payment information is necessary to fulfil the agreement between you and 8ffd when you create an account and use the platform.
• Legitimate interests: Fraud detection, platform security, support communications and internal analytics serve 8ffd's legitimate interest in operating a safe and functional platform. These interests do not override your fundamental privacy rights.
• Legal obligation: In limited circumstances, 8ffd may be required to process or retain data to comply with applicable legal requirements, including responses to formal legal requests from competent authorities.
• Consent: Where we rely on consent — for example, for certain types of marketing communications — you can withdraw that consent at any time by adjusting your account notification settings or contacting support.

05 Sharing Your Data

8ffd does not sell, rent or trade your personal data to any third party. We share data only in the following limited circumstances and only to the extent necessary:

• Payment processors: PKR transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast, your bank or card provider — to process deposits and withdrawals. These providers operate under their own privacy and security standards.
• Identity verification services: If we use a third-party service to assist with identity or age verification, only the minimum necessary data is shared for that specific purpose.
• Game content providers: Game providers whose titles appear on the 8ffd platform may receive anonymised session and gameplay data for technical and performance purposes. They do not receive your name, contact details or financial information.
• IT and hosting providers: Our platform infrastructure relies on trusted hosting and technology partners. These providers access data only as necessary to maintain platform operations and are bound by confidentiality obligations.
• Legal and regulatory requirements: If 8ffd receives a valid legal request from a competent authority requiring disclosure of specific data, we will comply to the extent legally required. We will not disclose data beyond what is required.

06 Payment Data and PKR Transactions

All financial transactions on 8ffd are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, a debit or credit card, or another supported mobile wallet, the payment is processed through the relevant payment provider's own secure infrastructure.

8ffd records transaction amounts, timestamps, payment method type and the outcome of each transaction for account management and support purposes. Full card numbers, JazzCash PINs, Easypaisa account passwords and similar sensitive payment credentials are not stored by 8ffd at any point. These are handled exclusively by the respective payment processors.

Transaction records are retained for a minimum period to support account queries, dispute resolution and any applicable record-keeping obligations. After the required retention period, these records are securely deleted or anonymised.

07 Cookies and Tracking

8ffd uses cookies and similar technologies to make the platform function correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a session and security cookies that help protect your account. These cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These help us understand how players use the platform — which pages are most visited, where sessions tend to end, and how navigation flows. The data is aggregated and does not identify individual users by name.
• Preference cookies: These remember your settings, such as language preference or display options, so you do not have to re-enter them each visit.

8ffd does not use third-party advertising cookies or allow external ad networks to set cookies through the platform. You can manage cookie settings through your browser, though disabling essential cookies will affect your ability to use the platform normally.

08 Data Retention

8ffd retains your personal data for as long as your account is active and for a period after account closure as required for legitimate business and record-keeping purposes.

• Active accounts: Data is retained for the full duration of your account being open on the platform.
• Closed accounts: Following account closure, core account and transaction data is retained for a minimum period to support any post-closure queries, dispute resolution or obligations arising from your use of the platform.
• Support communications: Chat logs and email correspondence are retained for a reasonable operational period and then deleted or anonymised.
• Session and analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

Once data is no longer required for the purposes for which it was collected, and no retention obligation applies, 8ffd deletes or irreversibly anonymises it in a secure manner.

09 Data Security

8ffd takes the security of your personal data seriously. We implement technical and organisational measures appropriate to the nature of the data we hold and the risks involved in processing it. These measures include:

• Encryption of data in transit using industry-standard TLS protocols across the website and app.
• Restricted access to personal data — only staff who need access to perform specific duties can view relevant data, and access is logged.
• Secure storage practices for account and transaction data, with access controls and monitoring in place.
• Regular internal review of security practices as the platform evolves.

Despite these measures, no system connected to the internet can guarantee absolute security. If you become aware of any security concern relating to your 8ffd account, please contact our support team immediately so we can take appropriate action.

Players also have a role in keeping their accounts secure. Using a strong, unique password, enabling any available two-factor authentication, and never sharing login details with others are all steps that significantly reduce the risk of unauthorised access.

10 Your Rights

As a player on 8ffd, you have meaningful rights over the personal data we hold about you. These rights can be exercised by contacting our support team at any time.

• Right of access: You can request a copy of the personal data 8ffd holds about you. We will provide this in a clear and readable format within a reasonable timeframe.
• Right to correction: If any of the data we hold about you is inaccurate or out of date, you have the right to request that we correct it. Keeping your contact details current is particularly important for PKR payment processing.
• Right to deletion: You can request that 8ffd deletes your personal data. This right is subject to any retention obligations that apply — for example, transaction records may need to be retained for a defined period regardless of a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to pause or limit how we use your data while a concern or dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.
• Right to account closure: You can request to close your 8ffd account at any time. Any real-money PKR balance (net of applicable conditions) will be returned to you via a verified payment method.

To exercise any of these rights, contact the 8ffd support team through the platform. We will respond within a reasonable period and will not make exercising these rights unnecessarily difficult.

11 Children's Privacy

8ffd is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on the platform requires confirmation that the user is 18 or older, and we may request identity verification to confirm this.

If we discover or have reason to believe that a person under 18 has registered an account, that account will be closed immediately and any associated data will be deleted in accordance with our data retention practices. Any deposits made will be reviewed on a case-by-case basis.

If you are a parent or guardian and believe your child may have created an account on 8ffd, please contact our support team immediately so we can take appropriate action.

12 Changes to This Policy

8ffd may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices or shifts in applicable requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes — those that materially affect how your data is used — we will make reasonable efforts to notify active players through the platform or via the contact details on your account before the changes take effect. Your continued use of 8ffd after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you stay informed about how your data is being handled. This is particularly relevant if you have ongoing concerns about data privacy or have recently made changes to your account or payment methods.

13 How to Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 8ffd has handled your personal information, you can reach our support team through the following channels available within the platform:

• Live chat support accessible from within your 8ffd account.
• The support email address listed in the platform's Help section.

Please include your registered account details and a clear description of your query or concern so we can assist you as efficiently as possible. We aim to respond to all privacy-related queries within a reasonable timeframe.

For matters related to the platform's general rules, please refer to the Terms and Conditions. For guidance on managing your gaming habits, visit our Responsible Gaming page.